Returns & Exchanges Policy

30-Day Return Window

We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a 30-day return policy from the date of delivery.

Return Conditions

To be eligible for a return, items must:

• Be in original, unopened packaging
• Include all original accessories and documentation
• Be in resalable condition
• Have proof of purchase

Non-Returnable Items

The following items cannot be returned:

• Items marked as "Final Sale" or "Clearance"
• Opened or damaged packaging (unless defective)
• Custom or special order items

How to Initiate a Return

1. Contact Us: Email or call us within 30 days of delivery
2. Authorization: We'll provide a Return Authorization (RA) number
3. Package Items: Securely pack items in original packaging
4. Ship: Send to our returns address (provided with RA number)
5. Refund: Processed within 5-7 business days after receipt

Exchanges

Damaged or defective items can be exchanged for the same product. Contact us immediately if you receive a damaged item.

Return Shipping

• Customer is responsible for return shipping costs
• We recommend insured shipping with tracking
• Defective items: We cover return shipping

Refund Method

Refunds are issued to the original payment method used for purchase.

Questions?

Contact our customer service team at 904-517-7662 or through our contact form.